Job Crafting in Response to Workplace Ostracism: The Mediating Role of Anxiety

초록

Workplace ostracism places individuals in challenging situations, but ostracized employees may overcome the negative effects. This research explains how ostracism induces anxiety, which leads to specific job crafting behavior: increasing social resources (ISR). A two-wave longitudinal survey supports our hypotheses that ostracized employees feel more anxiety, anxiety is positively related to ISR, and anxiety mediates the relationship between ostracism and ISR. This study enriches the ostracism literature by linking ostracism and ISR, and reveals that workplace ostracism affects job crafting through anxiety. Our study suggests that those ostracized can overcome their negative situation partly through job crafting.

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