People’s Perception of Artificial Intelligence Objects-Focusing on People’s Emotional Response to Robot Cleaner Designs

초록

Robot cleaners have been general artificial intelligence products for nearly two decades, and people’s perspectives have changed in line with this tendency. This study explores the user’s emotional response to robot cleaners by analyzing the results from interviews after watching videos of working robot cleaners. These results suggest that people commonly preferred several factors such as the robot cleaner’s appearance, sound and behavior, and there were slight differences between people who owned a robot cleaner and those who never used one before. These findings have implications for design factors that we claim could be hints to the next artificial intelligence objects. © 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.

키워드